Terms & Conditions

Customer Care

At DipnDip Cookies, customer satisfaction is our top priority!
We’re committed to providing high-quality cookies and excellent service from the moment you place your order until it arrives at your door.

For questions, feedback, or issues with your order, please contact us at:
📧 ainan8657@gmail.com
📞+60 175334383
📍 Business Hours: Monday–Friday, 9 AM–6 PM

We aim to respond to all inquiries within 24–48 hours.

Privacy & Safety

We value your trust and take your privacy seriously.

Any personal information you share such as name, address, phone number, or payment details is used only to process your order and improve your experience.
We do not sell, rent, or share your personal data with third parties.
All transactions are processed through secure, encrypted payment gateways to protect your financial information.
Our website may use cookies to enhance your browsing experience, but you can adjust cookie settings at any time through your browser.

If you have any privacy-related concerns, please contact us at ainan8657@gmail.com

Payment Methods

We want to make your checkout process as easy and flexible as possible.

We currently accept:
💳 Credit/Debit Cards (Visa, MasterCard)
💵 Cash on Delivery / Pick-up (in politeknik port dickson)
💸 Bank Transfer (details provided at checkout)
All payments must be completed before your order is processed and shipped.

Wholesale Inquiries

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